EmpireVault is the customer engagement platform for small and mid-sized businesses — chat widget, CRM, email campaigns, helpdesk, scheduling, e-signatures, quotes, and more, all AI-powered.
Customer software, built for small and mid-sized businesses
Everything Fortune 500 customer software does.
None of the Fortune 500 complexity.
CRM, helpdesk, scheduling, e-signatures, quotes, campaigns, hiring, and the chat widget that captures it all — every customer-facing tool your business needs, sharing one data layer, with AI built into every module.
No credit card required · 2 seats included · Approved on the WordPress Plugin Directory
What you can actually do
From first hello to signed deal — handled.
Each outcome combines several EmpireVault tools on one shared customer record. Click a tag to explore the details.
One login instead of six tools.
The chat widget, CRM, inbox, scheduling, quotes, and helpdesk you’re paying six vendors for — in one place that all talks to itself.
EmpireVault platform →A complete ticketing system, live with almost no setup.
Triage, routing, SLAs, a customer portal, CSAT, and knowledge-base deflection — everything a serious help desk needs, live without a six-week rollout.
Support Tickets →Replace pricey LinkedIn job posts with your own jobs board.
A public-facing careers page, résumé uploads, and AI that scores and ranks applicants — a full hiring pipeline from application to offer, without the per-post LinkedIn bill.
Job Postings →Look like the big company you’re competing against.
Professional quotes, on-brand email campaigns, a polished help center and customer portal — the details that make a five-person shop read as enterprise.
EmpireVault platform →EmpireVault includes AI chat, CRM, email campaigns, unified inbox, support tickets, knowledge base, quotes, contracts and e-signatures, calendar scheduling, workspace, jobs, and AI assistance — all sharing one customer data layer.
Free on the WordPress plugin directory
Run WordPress? Add the Engage agent in two minutes.
Install the AI chat widget straight from your dashboard — no account needed to get started.
search this in Plugins → Add New
Included with every account
The admin platform underneath
Why EmpireVault
Built Different — AI at Every Layer, Not Bolted On
AI That Works for You
From lead scoring in Engage to smart ticket routing and AI-drafted email campaigns, every tool uses AI to save your team time — with humans always in the loop.
One Platform, No Duct Tape
Every module shares the same data layer. A chat becomes a lead, a lead books a meeting, a meeting becomes a signed contract — no CSV exports or integrations needed.
Self-Service from Day One
Sign up, paste one script tag, and start capturing leads in minutes — on any website platform. No implementation consultants, no onboarding calls. If you’d rather have us configure it for you, our setup engagements run ~2 weeks and are designed to leave you running EmpireVault yourself afterward — the platform is built to be maintained by the team that uses it.
How It Works
Up and Running in Three Steps
Step-01
Sign Up and Configure
Create your account with a 21-day free trial, set up your organization, and invite your team.
Step-02
Add Engage to Your Site
Paste a single script tag into your website — any platform. WordPress and Drupal users can also install a native plugin or module. Connect your support email for ticket intake.
Step-03
Grow with AI Insights
As conversations flow in, AI scores leads, drafts outreach, triages tickets, and surfaces trends for your team.
Enterprise-Grade Security Built In
Every EmpireVault account includes the security controls enterprise buyers expect.
SSO via WorkOS
SAML, OIDC, OAuth 2.0. Connect Azure AD, Okta, or Google Workspace. No local passwords stored.
Encryption at Rest
AES-256-GCM on all sensitive fields. Email bodies, ticket content, credentials, and system settings encrypted in the database.
Tenant Isolation
Database-level multi-tenant scoping with composite unique indexes. Cross-tenant access is architecturally impossible.
Immutable Audit Log
90 action types tracked across every module. Append-only records with full actor attribution, IP capture, and timestamps.
Integrations That Just Work
OAuth inbox & calendar sync
OAuth with least-privilege
Encrypted credentials
Engage widget on 7+ platforms
Billing + subscriptions
SSO / SAML / OIDC
Reviewed & approved plugin
AI in every module
Ready to See It in Action?
Start your 21-day free trial with 2 seats included (no credit card required), or have our team build it for you with an engagement.